Welcome to The Branding Room Polyclinic! We are delighted to have you as our valued patient. Before you proceed with utilizing our services, we kindly request you to carefully read and understand the following terms and conditions. These terms outline the rights, responsibilities, and obligations of both the patient and The Branding Room Polyclinic. By accessing and using our services, you acknowledge your agreement to comply with these terms and conditions.
1. Scope of Services
At The Branding Room Polyclinic, we provide a range of medical services and treatments to improve your health and well-being. These services include consultations, diagnostics, medical procedures, and follow-up care. Our experienced medical professionals strive to offer high-quality healthcare services tailored to your specific needs.
2. Appointment Booking
To avail of our services, you must schedule an appointment in advance. You can book an appointment by visiting our website, calling our helpline, or through our designated mobile application. Please provide accurate personal and medical information during the appointment booking process to ensure appropriate care.
3. Payment Terms
Payment for our services is due at the time of your visit. We accept various modes of payment, including cash, credit/debit cards, and online transfers. The pricing details for each service can be obtained from our website, brochures, or by contacting our administrative staff. Please note that prices are subject to change without prior notice.
4. Cancellation and Rescheduling
If you need to cancel or reschedule your appointment, we kindly request you to inform us at least 24 hours in advance. Failure to do so may result in a cancellation fee. In case of emergencies or unavoidable circumstances, please contact us as soon as possible to discuss the situation.
5. Patient Responsibilities
As a patient at The Branding Room Polyclinic, you have certain responsibilities to ensure a smooth healthcare experience. These responsibilities include providing accurate medical history, following the prescribed treatment plan, disclosing any allergies or sensitivities, and promptly informing us of any changes in your contact or insurance information. It is essential to cooperate with our medical staff and adhere to the prescribed guidelines for optimal results.
6. Confidentiality
At The Branding Room Polyclinic, we prioritize the privacy and confidentiality of our patients’ personal and medical information. We strictly adhere to all relevant privacy laws and regulations. Your information will only be accessed by authorized personnel involved in your treatment, and it will not be disclosed to third parties without your consent unless required by law.
7. Intellectual Property
All the content, including but not limited to logos, designs, graphics, and written material, displayed on The Branding Room Polyclinic’s website or any other promotional material, is protected by intellectual property laws. Unauthorized use, reproduction, or distribution of any such content is strictly prohibited.
8. Limitation of Liability
While we strive to provide accurate and reliable medical services, The Branding Room Polyclinic and its staff shall not be held liable for any direct or indirect damages or injuries arising from the use of our services. We make no warranties, expressed or implied, regarding the accuracy, reliability, or suitability of the information provided during consultations or treatments.
9. Governing Law
These terms and conditions shall be governed by and construed in accordance with the laws. Any disputes arising from the interpretation or implementation of these terms shall be subject to the exclusive jurisdiction of the courts.
10. Amendment and Termination
The Branding Room Polyclinic reserves the right to modify or amend these terms and conditions at any time. We will notify you of any significant changes through our website or other appropriate means. We also reserve the right to terminate our services or your access to them in case of non-compliance with these terms, unethical behavior, or any other valid reasons.